Q1. Do you provide a warranty with the gym equipment ? Yes we do. The minimum warranty we provide is 12 months full warranty on gym equipment and all our treadmill models now have a lifetime warranty on the motor. Q2. I have a question about a product. How do I get my question answered? If you have any equiries about our products, please do not hesitate to contact us via email or phone. Our friendly staff will always be willing to help and provide information, and will be dedicated in providing you 100% customer satisfaction. Q3. Can fitness equipment products be customized? The product ODM development cycle is short, logo customization, color customization, and the logo can be customized when the general style reaches 200 units. Q4. How is the company's after-sales service? High-quality after-sales service: support from professional technical departments, analyze the cause of product problems, provide accessories, and customers can also purchase accessories to quickly solve customer problems. Video recording how to identify problem spots and installation. Complete after-sales system and standards. |